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Industry 4.0 Digital Plant Program

Designing for real-time operational data from manufacturing facilities to enable predictive maintenance and improve overall equipment effectiveness by leveraging industrial internet of things (IIoT) technology.

Organization (NDA):
Heavy Industrial Aerospace and Defense Client
Duration (8 months):
Program Management Office
Product Owner
Manny - UX Research and Strategy
Contextual Inquiry
Service Design

This project is under a non-disclosure agreement (NDA) so some details about the project may be omitted to maintain compliance.

Some of my recent projects are subject to a non-disclosure agreement (NDA) due to the nature of the work I do at IBM iX.

This content will take some time curate and share online while ensuring the privacy and security of my clients. Until then here’s what people who worked with me had to say…

This is my first time having user experience people coming in. Thank you for the level of detail. I think you captured our break/fix process very well. You were able to pull out all of the nuggets and some information we already know but you consolidated all of this information and made it actionable.” — Program Manager, Client Stakeholder

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